"Susan Brown has provided us with exceptional knowledge and expertise in the ever changing Muskoka real estate market. She is a professional who stands heads above any realtor we have worked with in the past.
Part of this is due to her 30 years experience in Muskoka as a competent and highly regarded agent.
The other part of her success and savvy is her ability to listen acutely to the client's perspective and act on it.
Susan was a partner with us from beginning to end providing us with valuable insights as to how to make our home more appealing to the buyer.
She made herself available to our emails and calls consistently and timely.
She provided us with guidance and confidence without being intrusive but always in a gentle and kind spirit. Her diplomacy and calm demeanour makes Susan a pleasure to work with.
Her vision and positive personality have made our experience not only prompt and stress free but truly an enjoyable one.
We would not hesitate to recommend Susan Brown as an impeccable person to trust and work with.
Sincerely, Kathleen Boyce and Erwin Mueller "
"Susan Brown was recommended to us by a Brampton agent. We liked her immediately: especially her gentle yet professional manner and her willingness to listen without interruption. We were impressed that she has 28 years experience in the business, and has represented many others selling and buying on the Lake of Bays itself as well as in the Huntsville and Muskoka region.
When we met she brought along recent comparables from our immediate area for us to study. Susan understood how much we had loved our Lake of Bays home of 23 years, and how we preferred to find buyers who would care for our property in the same way.
Susan and her photographer took excellent photos and made an impressive video tour of our property! These features were commented on by the couple who bought our property.
Susan and her staff at Chestnut Park showed us the greatest courtesy throughout the selling period. We were informed of each showing and Susan's detailed follow-up after each was really helpful. We were never in the dark at any point in the process.
Our home sold within 7 weeks for close to our asking price. And it sold to a young couple who we felt would be perfect stewards of our beloved home. We would wholeheartedly recommend Susan Brown to any of our friends or colleagues and would use her again as our real estate agent in a heartbeat." Dr. Derek Aspin and Diana Aspin, Brampton, ON
“Thank you so much Susan, your professional and (in our aunt’s case) gentle touch made selling her house a little less painful for her. I will happily recommend you to anyone in the market to sell or buy. “ K.H. Lake of Bays
"Hi Susan, Our belated thank you’s have no reflection on how much we appreciated your guiding us through the sale of our condo. It was such a pleasure having your knowledge to guide us computer illiterates. Wonder how you kept your cool with us at times. You certainly led us so easily to the final sale. Thanks again. Would love to have you drop in at Chartwell and see how well things are going." Florence and Bob Smith
"We met with three experienced real estate agents from three respected companies and we decided to list with Susan because she was the only one who truly saw the real value in our unique property and knew the type of purchaser who would also see it. We could not have asked for better purchasers and it was comforting to know that our property was in the right hands. The entire process was smooth and very professional." RTS and RVS
"Susan , I’m not sure you got my previous expression of appreciation but the cheque arrived today, thanks to you and your usual speed and thoroughness . I may be repeating my self but I will recommend you to anyone that wants to buy or sell real estate" - Bill Wardle
I felt extremely fortunate to have had the pleasure of working with Susan Brown concerning the sale of my home in May 2016. I valued her expertise, experience and integrity. From the beginning I felt confident that she would sell my home quickly and she did this within four months of my home being listed. Susan Brown is to be commended on the excellent professional photos that were taken of the home, amazing virtual tour and her marketing skills. I was consistenly impressed with her quiet, calm mannerism, her positive, professional attitude, and her wonderful sense of humour. Susan Brown is truly an exceptional realtor whom I hold in the highest regard, and I would highly recommend her. Thank you Susan for your hard work on the sale of my home. It is appreciated. Sincerely, Mrs. Greta Sangwin
We never doubted for a minute we had made the right decision in selecting Susan to work with us on the sale of our home. Her calm, personable attitude coupled with her many years of local experience reassured us at every step of the process that we were in the right hands. From our initial meeting through negotiation of offers, Susan’s wealth of knowledge and expertise was always evident. Susan is a true professional and we wouldn’t hesitate for a second to refer friends and family to her - - in fact, we already have! - The Walters Family
"Dear Susan: On behalf of the Family we would like to extend our thanks to you for helping us sell our property on the Lake of Bays. First impressions are not always the way things turn out. In your case, what you said you would do, you did. Understanding the market was key in choosing a company to represent our property as we never realized there could be such a difference in marketing cottage properties versus city properties. Your expertise was very valuable in all the decisions that lead to the sale of the property. We would also like to acknowledge the professional manner in which you organized the communication side of the sale. Each step was meticulously documented and shared with us immediately. We always knew what was happening considering we were many miles away. Thank you Susan for a job well done. Sincerely, The “Fasken’s” "