Sellers
“When my husband passed away, I made the decision to sell our home and downsize. A friend referred me to Susan. Susan was so much more than I expected from a real estate agent. She was there for me with support and advice every step of the way. Susan made the process and decision making manageable for me during a very difficult time. I truly appreciated her warmth, understanding and her expertise."
Cathy S.
To Potential Sellers & Buyers:
Our selection of Susan Brown was an easy decision, she was the one with the reputation and track record for selling "luxury homes," and had the client connections for such.
It was late August when we decided to sell our high-end lakefront cottage (not most ideal time), but in less than two weeks, Susan had the inside & outside prepared for sale, cottage staged, a fantastic video completed and cottage listed.
Cottage sold in less than a month, and for top dollar; plus Susan ensured that we had serious buyers and not sightseers.
In addition, Susan is always there to provide a helping hand long after sale is complete; overall, not bad qualities to have in a realtor.
George & Jorja Hogg
(October 2021 Closing)
Susan
I just want you to know how easy you made it for me to sell my cottage. You stood by me every step of the way and offered great advice and guidance. What I really appreciated, more than anything else, is you answered your phone right away no matter what you were doing. If you couldn’t answer immediately, you called back asap.
Thanks for a great experience.
Linda
“We were concerned about the wisdom of selling a waterfront home in Muskoka in January, during a pandemic, but Susan's advice and guidance throughout the selling process was invaluable. Her effective marketing brought in multiple offers, while her viewing notification system, and her attention to safety protocols all brought what could have been a difficult process to a smooth, successful conclusion.
S.H.”
"If you are considering buying or selling a cottage in Muskoka, I highly recommend that you speak first with Susan Brown. She has a wealth of experience in the workings of the Muskoka cottage and residential real estate market and an intimate knowledge of the Huntsville and Lake of Bays area. She is extremely pleasant to work with, she listens to what you would like to achieve and she offers sound advice when she senses you need it. In short, I am sure you will feel confident that you can trust her to help you achieve your objective. In my case, I was selling an island and mainland properties. I knew that islands take somewhat longer to sell than mainland properties. One has to be patient, and you want your agent to recognize that. Susan did. I took her on for a long-term contract and she invested in appropriate advertising. The drone video she commissioned from Ben Carlin was spectacular. The properties sold remarkably swiftly and with a minimum of fuss and bother. And we ended up with a delightful family as the next owners of the place that had come to mean so much to us over many years. What more can one ask for?"
Simon and Annie
“We are grateful to you for all of your help and support throughout this process. You were always there when we had questions or concerns and had the answers for us. Selling a family cottage is stressful at the best of times and Covid-19 made the process much more problematic. We appreciated your efforts to make sure that our concerns were addressed throughout the selling process.
We made a great choice when we decided to have you be our Realtor. You are right…we did make a good team. We wish you continued success going forward.
Stay well and stay safe.
Many thanks, C & D “
“Many thanks to you Susan. It was easy to have confidence in you and your appreciation for old properties helped me a lot. You have a way of holding up possibilities without pressure.
I won't hesitate to recommend you going forward. Penny “
“We are most happy to recommend Susan Brown of Chestnut Park Real Estate. Susan is very professional, courteous and knowledgeable. She accurately priced our home with very successful results. We received a firm offer within a few weeks at 98.8% of our asking price. Susan is a highly dedicated realtor. She was always available and communicated with us effectively. Susan Brown made selling our home a pleasant and positive experience! Bonnie and Terry “
"Susan Brown has provided us with exceptional knowledge and expertise in the ever changing Muskoka real estate market. She is a professional who stands heads above any realtor we have worked with in the past.
Part of this is due to her 30 years experience in Muskoka as a competent and highly regarded agent.
The other part of her success and savvy is her ability to listen acutely to the client's perspective and act on it.
Susan was a partner with us from beginning to end providing us with valuable insights as to how to make our home more appealing to the buyer.
She made herself available to our emails and calls consistently and timely.
She provided us with guidance and confidence without being intrusive but always in a gentle and kind spirit. Her diplomacy and calm demeanour makes Susan a pleasure to work with.
Her vision and positive personality have made our experience not only prompt and stress free but truly an enjoyable one.
We would not hesitate to recommend Susan Brown as an impeccable person to trust and work with.
Sincerely, Kathleen Boyce and Erwin Mueller "
"Susan Brown was recommended to us by a Brampton agent. We liked her immediately: especially her gentle yet professional manner and her willingness to listen without interruption. We were impressed that she has 28 years experience in the business, and has represented many others selling and buying on the Lake of Bays itself as well as in the Huntsville and Muskoka region.
When we met she brought along recent comparables from our immediate area for us to study. Susan understood how much we had loved our Lake of Bays home of 23 years, and how we preferred to find buyers who would care for our property in the same way.
Susan and her photographer took excellent photos and made an impressive video tour of our property! These features were commented on by the couple who bought our property.
Susan and her staff at Chestnut Park showed us the greatest courtesy throughout the selling period. We were informed of each showing and Susan's detailed follow-up after each was really helpful. We were never in the dark at any point in the process.
Our home sold within 7 weeks for close to our asking price. And it sold to a young couple who we felt would be perfect stewards of our beloved home. We would wholeheartedly recommend Susan Brown to any of our friends or colleagues and would use her again as our real estate agent in a heartbeat." Dr. Derek Aspin and Diana Aspin, Brampton, ON
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“Thank you so much Susan, your professional and (in our aunt’s case) gentle touch made selling her house a little less painful for her. I will happily recommend you to anyone in the market to sell or buy. “ K.H. Lake of Bays
"Hi Susan, Our belated thank you’s have no reflection on how much we appreciated your guiding us through the sale of our condo. It was such a pleasure having your knowledge to guide us computer illiterates. Wonder how you kept your cool with us at times. You certainly led us so easily to the final sale. Thanks again. Would love to have you drop in at Chartwell and see how well things are going." Florence and Bob Smith
"We met with three experienced real estate agents from three respected companies and we decided to list with Susan because she was the only one who truly saw the real value in our unique property and knew the type of purchaser who would also see it. We could not have asked for better purchasers and it was comforting to know that our property was in the right hands. The entire process was smooth and very professional." RTS and RVS
"Susan , I’m not sure you got my previous expression of appreciation but the cheque arrived today, thanks to you and your usual speed and thoroughness . I may be repeating my self but I will recommend you to anyone that wants to buy or sell real estate" - Bill Wardle
I felt extremely fortunate to have had the pleasure of working with Susan Brown concerning the sale of my home in May 2016. I valued her expertise, experience and integrity. From the beginning I felt confident that she would sell my home quickly and she did this within four months of my home being listed. Susan Brown is to be commended on the excellent professional photos that were taken of the home, amazing virtual tour and her marketing skills. I was consistenly impressed with her quiet, calm mannerism, her positive, professional attitude, and her wonderful sense of humour. Susan Brown is truly an exceptional realtor whom I hold in the highest regard, and I would highly recommend her. Thank you Susan for your hard work on the sale of my home. It is appreciated. Sincerely, Mrs. Greta Sangwin